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 General Enquiries

All Enquiries

 Sales

Focuses on lead generation, conversion, and account setup.

 Getting Started

For new customers to learn how to use their client area, order services, and understand how hosting works.

 Domain Services

Covers all topics related to domain registration, transfers, renewals, and DNS.

 Web Hosting

Covers how to manage a hosting account, use cPanel, install websites, and monitor usage.

 Email Support

Everything related to creating, configuring, and troubleshooting email accounts.

 Billing & Payments

Covers invoicing, payments, auto-renewals, and refund policies.

 Security & SSL

All about SSL, account protection, backups, and basic site security.

 Website Addons

Covers your basic website design addon and optional extras.

 Client Area Help

Focused on client dashboard, product management, tickets, and general portal use.

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