Keeping your adxhost account secure is critical to protecting your website, emails, and domain names. Phishing attempts and account hacks are common, but with the right precautions, you can significantly reduce the risk of becoming a victim.
This guide outlines essential steps you can take to protect your account.
Use a Strong, Unique Password
Avoid using common or reused passwords. A strong password should:
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Be at least 12 characters long
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Include uppercase and lowercase letters, numbers, and special symbols
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Not include your name, username, or predictable patterns
Consider using a password manager to generate and store secure passwords.
Enable Two-Factor Authentication (2FA)
Two-Factor Authentication adds an extra layer of security by requiring a one-time code in addition to your password when logging in.
To enable 2FA:
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Log in to your Client Area at https://adxhost.com/billing
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Go to Security Settings under your profile
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Enable and configure 2FA using an app like Google Authenticator or Authy
Never Share Your Login Credentials
Do not share your client area, cPanel, or email login details with anyone. If others need access to your services, create sub-accounts with limited permissions.
If you believe your credentials have been compromised, change your password immediately.
Watch Out for Phishing Emails
Phishing emails try to trick you into revealing login information or clicking malicious links. Signs of phishing include:
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Suspicious email addresses or domains
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Urgent language or threats (e.g., “Your account will be suspended”)
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Unexpected password reset or login requests
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Fake links that look like real websites
Always check the sender’s email address and hover over links before clicking. adxhost will never ask you to share your password via email.
Always Use HTTPS
Ensure you access your accounts through secure HTTPS connections:
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Use https://adxhost.com/billing to log in to the client area
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Access cPanel through https://yourdomain.com/cpanel or from the secure Client Area
Avoid logging in from public Wi-Fi networks unless you’re using a secure VPN.
Keep Your Devices and Software Updated
Regularly update your operating system, browser, antivirus, and any other software. Many attacks exploit known vulnerabilities in outdated software.
If you manage a website (e.g., WordPress), also ensure plugins, themes, and CMS versions are always updated.
Monitor Your Account Activity
Log in to your Client Area and check:
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Active sessions and IP logins
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Email history for suspicious activity
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Billing or order changes
If anything looks unfamiliar, contact support immediately.
What to Do If You Suspect a Breach
If you believe your account has been compromised:
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Change your password immediately
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Revoke access to any sub-accounts you don’t recognize
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Enable 2FA if not already active
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Submit a support ticket so our team can investigate and help secure your account
Taking these precautions seriously helps keep your services with adxhost secure and operational. For further security tips or assistance, feel free to reach out to our support team.
