To ensure uninterrupted service, it’s important to pay your invoices on time. Follow these steps to pay your invoice through the adxhost client portal:
Step 1: Log in
Visit https://adxhost.com/billing and log in with your registered email and password.
Step 2: Access Invoices
Click on Billing in the navigation menu, then select My Invoices.
Step 3: View Your Invoice
You’ll see a list of past and current invoices. Click on any invoice marked as Unpaid to view it.
Step 4: Make a Payment
Choose your preferred payment method (e.g. credit card, mobile money, PayPal) and complete the payment process.
Once payment is successful, the status of your invoice will change to Paid, and the service will be activated or extended.
2. How to Enable Auto-Renewal
Auto-renewal ensures your services (domains, hosting, etc.) don’t expire unintentionally. Here’s how to turn it on:
Step 1: Log in to Your Client Area
Visit https://adxhost.com/billing
Step 2: Navigate to Your Service or Domain
Click on Services or Domains, depending on what you want to manage.
Step 3: Manage Auto-Renewal Settings
Open the individual product page. You’ll find an option to enable or disable Auto-Renewal. Toggle it ON to activate.
Important: Auto-renewal requires a saved and valid payment method.
Once enabled, adxhost will automatically generate and attempt to pay invoices before your service expires.
3. Updating Billing Information
Keeping your billing details up to date ensures smooth processing of payments and service renewals. Here’s how to make updates:
Step 1: Log in to Your Client Area
Go to https://adxhost.com/billing
Step 2: Update Payment Methods
Click Billing → Payment Methods
Here, you can:
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Add a new payment method
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Set a default payment method
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Remove outdated payment details
Step 3: Update Contact and Billing Info
Click Account → Edit Account Details to:
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Change your billing address
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Update your phone number or company name
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Modify your email for invoices and reminders
Always double-check this information to avoid failed payments or missed notices.
4. Understanding Renewal Pricing
When you purchase a service, you may receive a discounted introductory price. Renewal pricing is based on the standard cost of the service.
Here’s what to know:
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Domain Renewals: Domains renew at the regular registry rate unless you purchase multiple years upfront.
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Hosting Plans: Hosting services renew at the rate for your selected billing cycle. Annual or multi-year plans typically offer better value than monthly plans.
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Add-ons and Extras: Optional services like WHOIS Privacy, SSL certificates, and backups also renew at their regular rates.
You can review upcoming renewal costs in the Billing → My Invoices section or by viewing your service details under Services → My Services.
For clarification on your renewal pricing or to request custom billing options, feel free to submit a support ticket.
