Keeping your contact information up to date ensures that you receive important notifications about your hosting account, domain renewals, invoices, and support tickets. You can update your contact details anytime through your adxhost Client Area.
Follow the steps below to make changes to your personal or business contact information.
Step 1: Log in to Your Client Area
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Enter your email address and password
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Click Login
Step 2: Navigate to Your Profile
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Once logged in, click your name at the top-right corner of the screen
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Select Edit Account Details from the dropdown menu
This will take you to a page where your current contact information is displayed.
Step 3: Update Your Information
On the Edit Account Details page, you can update:
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First and Last Name
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Company Name (if applicable)
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Email Address
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Phone Number
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Billing Address
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City, State, and Country
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Additional contact details as needed
After making your changes, scroll to the bottom and click Save Changes.
Step 4: Updating Sub-Accounts (Optional)
If you have additional users or sub-accounts set up, you can edit their contact details under:
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Contacts/Sub-Accounts in the sidebar
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Select the contact you want to edit or add a new one
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Modify permissions and contact preferences as needed
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Click Save Changes
Why Keeping Contact Details Updated Is Important
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To receive domain and hosting renewal reminders
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To ensure support can reach you if issues arise
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To prevent service suspension due to missed communications
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To make password recovery easier if needed
Need Help?
If you run into any issues updating your contact details, feel free to submit a support ticket, and our team will assist you.
