MX (Mail Exchange) records determine where emails sent to your domain should be delivered. If you’re using a third-party email provider like Google Workspace, Zoho Mail, or Microsoft 365, or need to troubleshoot delivery issues, you may need to update your MX records.

 

This guide walks you through how to view, add, or edit MX records in cPanel.

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Step 1: Log in to cPanel

 

You can access cPanel by:

• Logging into your adxhost Client Area at https://adxhost.com/billing

• Navigating to Services → My Services

• Selecting your hosting plan and clicking Login to cPanel

 

Or go directly to:

https://yourdomain.com/cpanel

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Step 2: Open the Zone Editor

1. In the cPanel dashboard, scroll down to the Domains section

2. Click on Zone Editor

 

You’ll see a list of your domains.

3. Find your domain and click Manage

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Step 3: Filter for MX Records

1. Use the search bar at the top to type MX

2. This will display all existing MX records for your domain

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Step 4: Edit or Delete Existing MX Records

• To edit an existing MX record, click Edit next to the record

• Update the Priority and Destination (Mail Server) as needed

• Click Save Record

 

To remove an old or incorrect record, click Delete

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Step 5: Add a New MX Record

1. Click the Add Record button

2. Choose Add MX Record

3. Fill in the following fields:

   • Priority: Lower numbers have higher priority (e.g. 10, 20)

   • Destination: The mail server address (e.g. mx.zoho.com, ASPMX.L.GOOGLE.COM)

4. Click Add Record

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Step 6: Set the Correct Email Routing

 

Still in cPanel:

1. Return to the main dashboard

2. Go to Email Routing under the Email section

3. Select your domain and choose the appropriate option:

   • Remote Mail Exchanger: If using a third-party provider (e.g. Gmail)

   • Local Mail Exchanger: If using adxhost email hosting

4. Click Change

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Notes

• Changes to MX records may take up to 1–4 hours to propagate (in some cases up to 24 hours)

• Double-check that the destination mail servers are correct

• If using third-party email (e.g. Google Workspace), be sure to delete any old MX records

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Common MX Record Examples

 

Google Workspace:

Priority	Destination
1	ASPMX.L.GOOGLE.COM
5	ALT1.ASPMX.L.GOOGLE.COM
5	ALT2.ASPMX.L.GOOGLE.COM
10	ALT3.ASPMX.L.GOOGLE.COM
10	ALT4.ASPMX.L.GOOGLE.COM

Zoho Mail:

Priority	Destination
10	mx.zoho.com
20	mx2.zoho.com
50	mx3.zoho.com

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Need Assistance?

 

If you’re unsure what to enter or need help configuring your MX records, please submit a support ticket — our team is here to help.